Animated ElementsTroubleshooting
The failure modes worth checking first when an element does not behave.
The element does not animate on the live page
Most elements use a scroll trigger. If the element is above the fold it may already have finished before you looked at it. Switch the trigger to load, or scroll away and back with replay enabled, to confirm.
The widget is not in the Widget Marketplace list
The app is installed per sub-account. Confirm it is installed in the location you are building in, then reload the builder tab, since a tab opened before the install will not show it.
Two elements in one section behave oddly
Each placed widget scopes its own styles, so elements do not normally interfere. If a section contains a background element and it stops painting, check that only one background element targets that section.
The headline moves as it animates
Typing Animation locks its line width and HyperText Scramble pins letter widths precisely to prevent this. If a line still shifts, it is usually the surrounding column resizing rather than the element. Set an explicit mobile size and check the column width on the breakpoint where it happens.
Still stuck
Send the sub-account, the page, the element and what you expected to happen. A screenshot of the element settings gets to an answer fastest.
Did this not cover it? Ask support.